Privacy Policy

Welcome to ShopManager, a mobile application developed by FaithLabs, enabling small businesses and shop owners to manage and grow their business. At FaithLabs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy governs the manner in which ShopManager Mobile App, developed by FaithLabs, collects, uses, maintains, and discloses information collected from users (each, a “User”) of the ShopManager mobile application (“App”). This Privacy Policy applies to the App and all products and services offered by FaithLabs.

By accessing or using ShopManager, you agree to the terms and conditions outlined in this Privacy Policy.

Information We Collect

Personal Information

When you use ShopManager, we may collect personal information that you voluntarily provide to us, such as:

Your name
Email address
Phone number
Business information (e.g., business name, address)

Usage Data

We may also collect information about how you interact with the application, including:

Device information (e.g., device type, operating system)
Log data (e.g., IP address, access times)
Usage patterns (e.g., pages visited, features used)

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain the ShopManager application
To personalize your experience and improve our services
To communicate with you regarding updates, new features, or promotional offers
To analyze usage trends and optimize the application
To detect, prevent, and address technical issues or security breaches

We may share your information with third parties in the following circumstances:

With your consent
To comply with legal obligations or enforce our rights
To protect the security or integrity of our application
In connection with a business transaction (e.g., merger, acquisition)

We do not sell or rent your personal information to third parties for marketing purposes.

Data Security

We take reasonable measures to protect the security of your information and prevent unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Children’s Privacy

ShopManager is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under the age of 13. If you believe that a child has provided us with personal information without parental consent, please contact us immediately, and we will take steps to remove such information.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your information in compliance with GDPR principles.

Data Subject Rights

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information we hold about you.
Right to Erasure: You have the right to request the deletion of your personal information from our records.
Right to Restrict Processing: You have the right to request the restriction of processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive a copy of your personal information in a structured, machine-readable format.

Data Deletion Requests

If you would like to exercise any of your GDPR rights or request the deletion of your data, please contact us at privacy@faithlabs.io. We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your information, please contact us at hello@faithlabs.io.

Thank you for trusting ShopManager with your information.